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Frequently Asked Questions
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I have a question about my order, who do I contact?Feel free to e-mail kayequine@outlook.com or contact any of our social medias with any questions or concerns.
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How do I return or exchange my item?Please visit the Store Policy page found at the bottom of our website.
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What happens if I forget to use a discount code?We are unable to manually enter a discount code to an order, however you may be able to use it on your next order.
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What type of leather is your tack made of?Most of our leather products are made of high quality hermann oak leather and other quality harness leather.
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Do you sell wholsale?Unfortunately we do not at this time.
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Do you hold items?We will not hold items for any reason. All items are available to the public until paid for.
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Will you sponsor me or my event?2023 sponsorships are full. Please watch our social media for when we open up applications for 2024.
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Do you have a storefront?We are online only at this time.
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Do you allow local pick up?Please contact us if you'd like to pick up your order. We are located in central Wisconsin.
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How much is shipping?All shipping costs are calculated at check out. Custom orders do not qualify for free shipping.
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